Account Manager - Mid-Market (Johor Bahru)

Maxis


Date: 1 hour ago
City: Remote
Contract type: Full time
Remote
Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

What are you accountable for?

  • Develop and formulate strategic tactical plans in a bigger market portfolio. To ensure KPI and goals of assigned accounts in portfolio are met.
  • Build market position in the assigned account by identifying potential business deals and close relationship with existing and new customers;
  • Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts;
  • Provide and screen data/ information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making;
  • Protect organization's value by keeping company information and tender confidential;
  • Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable;
  • Assist collection team on customers' aging.
  • Ensure pipeline in CRM are diligently updated - consistently exploring new opportunities on weekly basis to follow up through from initiating appointment to closing.
  • Capable to develop assigned accounts with Account Development Plans to increase revenue.
  • Good collaboration with internal stakeholders to drive operation and service delivery.

What do you need to have for this role?

  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Result driven and passionate individual who eager to help customer by providing solutions based on customer needs
  • Relationship management skills and openness to feedback
  • Tertiary education in business administration, sales or relevant field

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Supply Chain Planner

Zebra Technologies, Remote
1 day ago
OverviewAt Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to...

Customer Experience (Escalation) Specialist - SPX

Shopee, Remote
2 days ago
Job DescriptionHandle inbound/outbound inquiries, and feedback and provide resolutions to end user.Handling complaints and issues highlighted by user.Primarily handle escalations, and call back for urgent cases via emails, live chat, and calls. Communicate effectively by providing accurate information to Shopee users and external partners.Update daily trackers for first / middle / last mile operational functions in Shopee Xpress.Provide information to...

Commercial Projects & Analytics Senior Associate

Shopee, Remote
3 days ago
About The TeamThe Business Intelligence team in Shopee is the custodian of data and connects Shopee's business development, marketing and operations teams. We support various departments on performance reporting, dashboarding and in depth analyses to provide key business insights.Job DescriptionIdeate and develop high-impact commercial strategies and projects, interfacing with multiple departments in Shopee, to improve selling/buying experiences in Shopee and...