Accounts Receivable Accountant

ROCKWOOL Group


Date: 2 weeks ago
City: Subang Jaya
Contract type: Full time
General responsibilities and activities include, but is not limited to :

  • Ensure timely and accurate AR processing and collections activity to meet reporting and month end deadlines.
  • Maintain customer credit risk classification and manage release of blocked customers, orders and shipments per credit policy and approval workflows.
  • Support timely resolution of customer payment issues, unmatched payments and provide clear communication to customers and internal stakeholders.
  • Validate Concur expenses / claim items, create payments as required and ensure Concur activity complies with policy.


Key responsibilities and activities include, but is not limited to :

  • Manage dunning and collection processes : issue dunning letters, follow up on overdue accounts, manage open items and escalate disputed balances.
  • Release blocked customers, orders and shipments after appropriate credit checks and approval.
  • Maintain and update customer credit risk classifications and limits; support credit reviews and adjustments.
  • Match inbound payments to open invoices; investigate and resolve unmatched/partially matched payments; post unapplied cash/suspense entries where required and liaise with Treasury for bank related issues.
  • Perform customer bonus settlement activities (netting or payment) according to agreed terms and documentation; liaise with Sales/Commercial for reconciliations.
  • Execute accounts receivable reconciliations, assist with external debtor confirmations and resolve reconciling items.
  • Review collection proposals and other collection forms; prepare and update collection plans for assigned customer portfolio.
  • Respond to customer inquiries regarding invoices, payments and account balances in a professional and timely manner.
  • Prepare and distribute overdue and aging reports (including comments and action status) to stakeholders and follow up on agreed actions.
  • Calculate and document bad debt provisions in accordance with accounting policy; prepare supporting schedules for month end close.
  • Review Concur expense/claim items relevant to AR (where business process requires), check compliance against policy and create payment records as required.
  • Maintain AR process documentation, work instructions and quick reference guides; support audits and provide requested schedules.
  • Participate in process improvements and automation initiatives to reduce unapplied cash and shorten DSO.


Issue non trade receivables invoices.

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