Admin & Operations Executive

Who are we?

We are Ruby-Cell Malaysia, a luxury, science-driven Korean skincare brand.

You can visit us at https://rubycellmalaysia.com.my/

We are currently looking for a reliable as well as organized Admin and Operations Executive to support daily administration and business operations and to ensure smooth coordination between different departments.

What you will do?

• To handle general administrative tasks (manage office documentation, filing systems, company records, and data entry tasks).

• To update and manage spreadsheets, databases, and filing systems.

• To assist in stock receiving, stock arrangement, and periodic stock counting.

• To facilitate communication and coordination between departments.

• To liaise with vendors, clients, and courier services providers.

• To answer phone calls, messages and multiple online platforms enquiries.

• To support day-to-day coordination.

• To serve and assist walk-in customers with professional and friendly consultation.

• To maintain the cleanliness in the office and packaging area.

• To pack products according to the order list from multiple online platforms (e.g., WhatsApp, Shopee, Lazada).

• To organize and manage packed parcels for courier pick-up (e.g., Ninja Van).

• To track parcels, monitor delivery status, and follow-up to ensure timely dispatch and successful delivery.

Who are we looking for?

• Fresh graduates are welcomed to apply.

• Able to communicate effectively in English, Mandarin, and Cantonese.

• Basic knowledge of using PC or laptop, social media platforms (e.g., Instagram, WhatsApp), online shopping platforms (e.g., Shopee, Lazada), and websites.

• Detailed-oriented.

• Responsible and able to multitask.

• Strong organizational and problem-solving skills.

• Proactive and willing to learn.

• Good communication skills with ability to build rapport with customers.

• Able to work well in a team and independently.

• Experienced in book keeping, admin operation or office coordination are welcome to apply.

• Having experience in the skincare industry or any other related field is preferred.