APAC Account Operations Director - Penang
CBRE
Date: 8 hours ago
City: George Town
Contract type: Full time
About The Role
As a CBRE Account Management Director, you will assist with the oversight of the department responsible for delivering all client commitments.
This is part of the Operations Management job functions. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.
What You’ll Do
As a CBRE Account Management Director, you will assist with the oversight of the department responsible for delivering all client commitments.
This is part of the Operations Management job functions. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.
What You’ll Do
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Interact and consult with clients to understand business needs. Coordinate the resources needed to service projects, build strategic operational plans, and balance the expectations of clients with the execution of work.
- Manage several clients simultaneously, while serving as a point of contact for systems and processes for new and current projects.
- Oversee the management of sales and relationships with key customers. Ensure proper services and enhancements are being carried out. Troubleshoot and solve conflicts.
- Direct the project process. This includes developing project plans, creating a project team, and managing timeframes and performance.
- Verify the timely and successful delivery of solutions according to client needs and objectives as well as contract specifics.
- Consult with internal and client teams to define project requirements, investigating various approaches to attain end results.
- Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
- Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
- Significantly improves and changes existing methods, processes, and standards within job discipline.
- Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Sous Chef Club Med Cherating
Club Med,
George Town
8 hours ago
Do you know Club Med? We have nearly 70 resorts, open summer and winter, in 26 countries. We offer top-of-the-range vacations in the mountains and by the sea. Our customers are looking for happiness and freedom.Why are you reading this ad? Because you want to be part of that little something extra that makes us different. You have the human...
Fibre Permitting Engineer (Northern)
Maxis,
George Town
3 weeks ago
Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our...
Stewarding Supervisor
Marriott International,
George Town
3 weeks ago
Additional InformationJob Number26106154Job CategoryFood and Beverage & CulinaryLocation55 Persiaran Gurney, George Town, Penang, Malaysia, 10250 VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPosition SummaryDirect and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed....
