Assistant F&B Manager

Hilton


Date: 3 hours ago
City: Malacca
Contract type: Full time
Job Description

Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Outlet Manager, you’re not just elevating the dining experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

  • Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
  • Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
  • Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
  • Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
  • Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
  • Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
  • Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
  • Food Safety Regulations: Ensuring that all food safety standards are met.

Qualifications

  • Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager.
  • Assistant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Outlet Manager.
  • High school diploma or equivalent; hospitality training is a plus
  • Excellent communication, grooming, and interpersonal skills
  • Fluent in English; additional languages are an advantage
  • Friendly, professional, and guest-focused
  • Able to work flexible shifts

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