Associate, Client Service Officer, Sabah Corporate Office, Group Corporate Banking

AFFIN Group

Date: 10 hours ago

City: Kota Kinabalu

Contract type: Full time

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

To support the assigned Relationship Managers (RMs) in the Corporate Banking Division (CBD) on administration tasks and at the same time, ensuring the interest of the Bank is protected.

Job Accountabilities

Account Monitoring (MIAs) – To assist the RM in issuing reminders / follow-up letters.
To issue Letter of Support relating to tendering of projects/ contracts and letters to Facility Agent and any other correspondences in relation to accounts handled.
To compile relevant documents and reports for annual audit purpose (For Internal Auditor on yearly basis).
To provide relevant reports (Monthly Loan Origination, Monthly Loan Growth and Monthly Review Extensions etc.) and statistics for RMs/ Team Leads/ Head of Department (HOD)’s consumption {A copy to be furnished to admin coordinator for compilation}
To liaise with other stakeholders i.e., Branches, Group Risk Management, etc, where necessary (i.e., status of applications/ request, request for statements/ tax invoices, review extensions, etc)
To monitor all post-disbursement conditions of accounts other than those monitored by Financing Credit Administration Department (FCAD) (ensure conditions/ covenants imposed by approving authority are properly recorded in the register for monitoring purpose).
To monitor the progress of security documentations until completion and disbursement (upon issuance of memo to Business Operations, SBM)
To keep track on the work progress of memo instructions given to FCAD and/ or other stakeholders through Business Operations, SBM on all accounts assigned.
To prepare/ update interest income earned for the month for Business Units assigned.
To liaise with Business Operations, SBM on the following:

FCAD-related Matters

Other matters:

Issuance of Letter of Offer/ Letter of Variation/ Letter of Notification/ Letter of Renewal.
Instruction to commence security documentation/ to sign-off the disbursement of facilities.
Redemption of facilities by customers.
Discharge of security as approved by the Bank.
Post-disbursement conditions handled by FCAD.
Collection of periodic sinking funds.
Specific instructions to debit fees charged pertaining to the facilities.
Specific instructions for any Banker’s Acceptance (BA)/ Revolving Credit (RC) due, rollover or drawdown.
Request and follow-up on Fixed Deposit (FD) statements, audit confirmation, monthly Current Account (CA) statements and any miscellaneous request from customers.
To perform CCRIS submission in the OSCAR system, as applicable.
To assist RM in performing financial spreading in the OSCAR system, as applicable.
To assist the RM in their absence to request for Cost of Fund (COF) / FD rates from Treasury and revert to customers for drawdown and RC rollovers or drawdown.
To perform relief duties amongst team members including credit administrative work that is assigned in their absence or assist them to share the workload.
Other assignments including ad-hoc requests as and when assigned by immediate or other superiors, as required.
To liaise with Business Finance on the following for management reporting purposes:
To validate the list of papers pending credit evaluation.
To update information on prospective borrowers in the pipeline.
To update of information in SIBS with regards to BNM Financial Institutions Statistical System (FISS) codes, renewal date and Obligor Risk Rating (ORR) (manual).
To prepare memo to the respective departments and follow-up on e.g., opening of project account, FD placement, drawdown, and repayment of banking facilities.
Contract Financing matters and related transactions.
Creation of facilities in SIBS by referring to the Credit Application Memo (CAM) upon approval by relevant approving authority.
To liaise with Treasury and the Payment Centre for late disbursements and follow up with FCAD for the release of facilities.
Managing all compliance reporting that include BNM reports, BCP and DRCO reports.
To liaise with Business Finance, SBM on the following for management reporting purposes:
To validate the list of papers pending credit evaluation.
To update information on prospective borrowers in the pipeline.
To perform relief duties amongst team members including credit administrative work that is assigned in their absence or assist them to share the workload.
Other assignments including ad-hoc requests as and when assigned by immediate or other superiors, as required.
To perform CCRIS submission in the OSCAR system, as applicable.
To assist RM in performing financial spreading in the OSCAR system, as applicable.
To assist the RM in their absence to request for Cost of Fund (COF) / FD rates from Treasury and revert to customers for drawdown and RC rollovers or drawdown.

Job Requirements

Degree preferably in Finance, Accounting, Economics, Business or any similar discipline or fresh graduates with a strong academic background
Experience in system / credit administration
Basic knowledge in operating systems such as Windows and AS400.
Computer literate with good command of Microsoft Office - Word, Excel and PowerPoint.
Good communication and customer service skills (with RMs and other support units).
Must have attention for detail and quality of output.
Preferably a self-starter with a strong initiative for improvement.
Able to work independently with high level of commitments and competency.

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