Business Analyst – Channel Sales & Partner Operations

Lenovo


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Role

The IT Product Analysis Specialist is responsible for bridging the gap between business needs and technical solutions by gathering and analyzing requirements, translating them into clear technical specifications, and collaborating with cross-functional teams to deliver high-quality products. The role involves working closely with business stakeholders, developers, architects, and QA teams to design scalable solutions, support system integrations, validate product functionality through testing, and drive continuous process improvements. The specialist ensures that technology solutions align with business objectives while enhancing operational efficiency and delivering an excellent user experience.

Job Description

Requirement Analysis Documentation:

  • Gather, analyze, and document detailed business and technical requirements.
  • Translate business requirements into technical specifications and user stories.
  • Ensure alignment between business goals and technical solutions.

Technical Solution Design

  • Collaborate with development and architecture teams to design scalable and efficient technical solutions.
  • Identify technical constraints, risks, and opportunities during solution design.

Stakeholder Collaboration

  • Serve as a liaison between business users, development teams, and project managers.
  • Effectively communicate complex technical concepts to non-technical stakeholders.

Data Analysis Integration

  • Analyze and interpret data to provide actionable insights.
  • Support integration of systems, APIs, and data flows across platforms.

Testing Quality Assurance

  • Support QA processes, including reviewing test plans and validating technical requirements.
  • Perform user acceptance testing (UAT) and ensure the delivered product meets business expectations.

Process Improvement

  • Evaluate existing processes and identify areas for technical and operational improvement.
  • Recommend enhancements and automation opportunities.

Key Technical Competencies

  • Ability to convert business requirements into technical solutions.
  • Experience in channel partner business is mandatory.
  • Strong SQL and data analysis capabilities.
  • Experience analyzing APIs and system integrations.
  • Ability to create process flows and technical documentation.
  • Experience working in Agile product teams.
  • Strong understanding of UAT, defect management, and quality assurance.
  • Excellent analytical and problem-solving skills.

Experience

6+ years of relevant experience

Education

Bachelor’s degree, preferably specialization in Artificial Intelligence.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

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