Cloudsteppers - Part-Time Sales Associate (Paradigm Mall)

Clarks


Date: 33 minutes ago
City: Petaling Jaya
Contract type: Part time
Responsibilities

Job description:

  • Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
  • Identify interested and qualified customers and provide them with additional brand and product information
  • Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
  • Deliver sell-through to meet personal sales targets
  • Perform up-sell and cross-sell should opportunities arise
  • Ensure records of sale via the point-of-sale system
  • Replenish shelves with products and ensure adherence to visual merchandising guidelines
  • Perform general housekeeping - keep areas neat while working, and return items to correct locations
  • Provide excellent service to customers and vendors
  • Perform stock check and stock count on a periodic basis, or as instructed
  • Execute visual merchandising guidelines
  • Observe punctuality and proper grooming standards
  • Ensure security of store environment and report breach, where necessary
  • Attend to customers 'feedback/complaint and escalate, where necessary

Results

  • Maintain professional image as brand ambassador to create positive lasting impression
  • Achieve assigned individual sales target and personal development objectives
  • Swift response to customers’ needs
  • Highly motivated, professional and effective team member
  • Excellent customer service management

Essential Knowledge

  • Educated to SPM level
  • Fluent in English and Bahasa Malaysia, Mandarin would be a plus
  • Basic knowledge of retail operating environment
  • Retail management and store operation
  • Footwear Industry
  • Basic visual merchandising
  • Housekeeping

Technical Skills

  • Basic knowledge in Microsoft Office Suite – Words, Excel
  • Basic knowledge in operating point-of-sale system / cashiering system
  • Basic product awareness
  • Ability to engage general consumers
  • Good communication skills
  • Ability to escalate issues, where necessary
  • Self-disciplined

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