Collections Officer
GXS Bank
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Description
The Collections Officer is responsible for executing the Collections operations and strategies for Singapore consumer and SME portfolios.
Job Responsibilities
The Collections Officer is responsible for executing the Collections operations and strategies for Singapore consumer and SME portfolios.
Job Responsibilities
- Call and follow-up with customers to secure payment plans
- Review and execute appropriate Collections actions like legal, restructure and settlements to recover debt and minimise credit losses
- Partner with product teams and business units to coordinate Collection’s activities across the bank
- Achieve the productivity standard set for the team and individual KPI
- Take on additional projects and tasks assigned by reporting manager
- Fresh graduates are welcome as comprehensive training will be provided
- Well versed in the bank products and processes
- Good understanding of technology in the digital banking space
- Possess strong written, communication and negotiation skills
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