Commercial Officer (Supply Chain Officer) | Doka Malaysia

Company Description

Doka is a global leader in innovative formwork solutions and services across all areas of construction, and a worldwide supplier of comprehensive scaffolding systems for a broad range of applications. With more than 160 sales and logistics facilities in over 54 countries, Doka provides a high‑performing distribution network that ensures expert advice, customer service and technical support on site, with equipment delivered quickly regardless of project size or complexity. Employing 8,000 people worldwide, Doka is part of the Umdasch Group, a company that has stood for reliability, experience and trustworthiness for more than 150 years and serves as the parent organisation for its directly affiliated divisions, including Doka, umdasch The Store Makers and umdasch Industrial Solutions.

Malaysia is one of the region’s key trading economies and known for its cultural diversity, tropical landscapes and well‑developed manufacturing and services sectors.

Doka Malaysia has contributed to a wide range of projects across the country, from metro stations and high-rise developments to complex undertakings such as KL Metropolis. The company has expanded not only in terms of project scope but also geographically, delivering solutions beyond Kuala Lumpur to support national development. Doka has played a significant role in shaping Malaysia’s skyline and infrastructure through advanced formwork systems used on landmark projects such as Eaton Residences in Kuala Lumpur, the W Hotel Kuala Lumpur, the Batang Lupar Bridge No. 2 in Sarawak and Exchange 106, one of the tallest towers in Southeast Asia.

Doka has further strengthened its regional presence through the integration of MFE Formwork Technology, acquired in 2024 and based in Malaysia. MFE is the global market leader in monolithic aluminium formwork systems and is recognised for delivering innovative, high-quality products supported by exceptional customer service. Established in 1991, MFE has grown into the world leader in aluminium formwork systems, offering solutions that complement and enhance Doka’s wider portfolio.

Job Description

Job Description

You will support Operations team in performing commercial related matters not limited to the followings:

• You will manage all aspects of the commercial process for chosen projects, from the first point of contact to the point of sales closure. The projects will be selected based on the magnitude of revenue, type of clientele, or kind of project.
• You enter orders after engineering handed the material list.
• Ensure that you record and monitor sales in line with agreed processes.
• You make sure that the delivery of purchased products is prompt and that they are documented in Discos (Company’s Internal System).
• You record and bill invoices according to the contract promptly.
• To promptly address client queries related to delivery, return, and invoicing.
• To prepare project margin calculation via Dokacalc. / Excel (Company’s Internal System) according to contract.
• To ensure all contract documents are proper storage in S-drive (Company’s Internal Server).
• To establish communication with the finance team for implementing project CCM.
• You manage ongoing relationships with internal and external stakeholders.

Qualifications

• A minimum requirement of a Diploma in Supply Chain, or Quantity Surveying.
• A minimum of 2 - 3 years’ hands-on experience in commercial/invoicing.
• Proficient in Excel
• Able to work independently and as a team player in a results-driven, fast-paced environment.     
• Hands-on mentality and engaged personality, confident attitude.
• Ability to work in an MNC environment and working with external stakeholders. 
• Being resilient, meticulous, and analytical with a strong motivation to succeed.
• Strong command of the English language. Being fluent in Mandarin will give you an upper hand.    
• Able to begin within 1 month or as soon as possible.

Additional Information