Contracts Manager (Operations)

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

Your Impact

As Contracts Manager (Operations) based in our JHB campus, you will report to the Senior Contracts Manager - Operations and work closely with various teams and leadership, making your mark in a number of ways:

• Oversee and manage outsourced services and contracts within Property Operations in Malaysia, primarily in Johor.
• Provide leadership, commercial guidance and expert advice to support the Data Centre Operations teams in commercial and contract matters.
• Collaborate and build strong relationships with internal and external stakeholders to ensure smooth contract administration and contribute to the operational excellence of our data centres.
  
  
  

Your Day to Day

• Lead the development, review and administration of complex commercial contracts across Malaysia, engaging with stakeholders at all levels of the business.
• Support and contribute to tender processes, including the review of scope of works, tender evaluations, commercial assessments and recommendations.
• Manage all aspects of contract administration including payment claims, variations, invoices, time-related claims, dispute resolution and contractual compliance.
• Coordinate and support vendor management activities such as performance management, quarterly and monthly business reviews, performance metrics, KPI monitoring and compliance.
• Participate in negotiations and key contract reviews with major partners across Malaysia and APME, and ensure smooth delivery and implementation of agreed contract changes.
• Provide commercial and contractual support and advice to respective Data Centre Operations teams across AirTrunk data centres in Malaysia, ensuring risks and opportunities are effectively managed.
• Oversee mobilisation of resource contracts across multiple sites, ensuring smooth transition and operational readiness. 
• Manage multiple concurrent initiatives, including operational readiness activities for new capacity deployments and supporting capital improvement projects.
• Drive cost management, forecasting and reporting across all active contracts and operational services.
• Develop and enhance contract management frameworks, tools and processes to improve governance, efficiency and business outcomes.
• Support innovation and digital transformation initiatives aimed at improving productivity, operational effectiveness and deliver cost efficiencies.
• Support and collaborate with Property Operations teams and provide support across regions where AirTrunk operates, as required.
• Travel to data centre sites domestically and internationally may be required, to support business and operational requirements.
  
  
  

What You'll Bring

• Tertiary degree qualifications in Engineering, Quantity Surveying, Facilities Management, Construction Management, Business or a relevant discipline, or equivalent commercial experience.
• Minimum 8 years’ of relevant work experience in contracts, commercial management, procurement, or a related discipline within construction, engineering, facilities management, property management or equivalent industry.
• Strong knowledge and understanding of contract administration, contract law and commercial risk management.
• Demonstrated experience managing multiple vendors and service providers, including contract preparation, negotiation, administration, performance management and dispute resolution.
• Good communication, negotiation, stakeholder engagement and contract drafting skills.
• Strong leadership and problem-solving capabilities, with the ability to influence and guide multi-disciplinary teams and contractors to deliver high-quality outcomes.
• Proven ability to build trusted business partnerships and align commercial outcomes with broader organisational objectives.
• Proficiency with Microsoft Office Suite and exposure to online collaboration platforms.
• Experience within the data centre, facilities management, critical infrastructure, or property operations sectors.
• Exposure to multi-jurisdictional contracts and regional operations across Malaysia, APAC, or international markets.
• Experience supporting operational environments with a strong focus on service delivery, vendor performance, and continuous improvement.
  
  
  

The AirTrunk Culture

Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.

The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.

Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged.

Now’s your chance to Grow@Hyperscale.

• To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**