Controls & Contracting Fulfillment Manager

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Where Is The Work

On-Site (5 days)

Job Summary

Project Management leader is required to drive service excellence for high demand project management requirements of Data Center and other customers. The incumbent shall be required to understand Projects requirements of data center, large Semi-con customers and commercial customers, lead a team of project Engineers and work closely with country service operations leader and sales leaders to implement project delivery models to meet the high demand project management requirements. The people shall be single point of contact for these customers and shall also engage with regional teams to deliver the projects successfully. Incumbent shall be fully responsible to project-based P&L, Manage projects costs, ensure timely achievement of project milestones, Manage customer side processes and run a proper project management process for Trane DC and other customers

Principal Responsibilities

• To build and manage dedicated DC and other segments project management team.
• Implement and standardize DC, KAM Specific processes which can help meet customer demands at field level.
• Incumbent shall be leadership level SPOC for Data center customers to support DC sales growth and handle escalations
• Work in close coordination with local entities to provide
• Project Management progress assessment (including controls). Dynamically deploy project engineers and other resources in case of deviation from scheduled timelines.
• Manage full-project life cycle in close coordination with department leaders including all stages of testing and commission which require post sales engagement ( L3 to L5 levels of T&C).
• Support parts management for Critical sites
• Post commissioning support required to be provided to DC customers during warranty period.
• Support in manpower planning based on projects workload
• Optimize costs to ensure that service demands are met in the most cost effective manner w/o impacting profitability of projects business
• Support service business growth by driving Linkage and Capture of customer contracts, repairs, upgrades working closely with service sales teams
• Engage with TNSA, AP quality, Engineering and factory actively to solve project related issues.
  

Key Competencies

• Experience of managing projects organization
• Strong customer communication skills
• Ability to work with key stakeholders at country level and also interface with regional engineering and regional leaders
• Knowledge of Airside and controls is an advantage
• Knowledge of chillers servicing is an advantage
  
  

Qualifications

• Bachelor of Engineering
  
  

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.