Customer Analytics Specialist
RHB Banking Group
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Primary Objective
- Produce analytical deliverables using SAS/ Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members.
- Assist Chapter Lead to engage stakeholders to produce continuous improvement in acquiring new data sources and applying advance analytics capabilities to uncover hidden opportunities.
- Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points with quality and accuracy.
- Possess basic analytical skills to conduct new analysis in understanding customers, its impact and opportunities.
- Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modelers.
- Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads.
- Bachelor Degree - Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL)
- Fresh graduate or less than 2 years work experience in MIS, campaign leads generation or Business Intelligence environment.
- Possess skillset of problem solving, analytical and enjoys data exploration.
- Problem solving skill to support data accuracy and issue resolution.
- Highly adaptable and able to respond to change fast
- Ability to collaborate with stakeholder across different business level to align on the same requirements.
- Ability to communicate opinions or views clearly.
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