Customer Relationship Engineer
VizFleet
Date: 2 weeks ago
City: Shah Alam
Contract type: Full time
Customer SuccessFull-time
Customer Relationship Engineer
Build and maintain strong customer relationships to drive platform adoption and retention.
About The Role
You'll be the strategic partner for our customers, ensuring they get maximum value from VizFleet. You'll combine technical understanding with relationship skills to drive adoption, identify growth opportunities, and ensure long-term customer satisfaction.
What you'll do
Customer Relationship Engineer
Build and maintain strong customer relationships to drive platform adoption and retention.
About The Role
You'll be the strategic partner for our customers, ensuring they get maximum value from VizFleet. You'll combine technical understanding with relationship skills to drive adoption, identify growth opportunities, and ensure long-term customer satisfaction.
What you'll do
- Manage a portfolio of customer accounts and build strong relationships
- Drive platform adoption and ensure customers achieve their business goals
- Conduct regular business reviews and identify opportunities for expansion
- Collaborate with sales on upsell and cross-sell opportunities
- Provide strategic guidance on platform usage and best practices
- Act as the voice of the customer internally to influence product roadmap
- 3+ years in customer success, account management, or relationship roles
- Strong understanding of B2B SaaS customer lifecycles
- Excellent communication and presentation skills
- Data-driven mindset with experience in usage metrics and health scores
- Experience in logistics or supply chain industries is a plus
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Retail Assistant Store Manager
Maxis,
Shah Alam
3 weeks ago
Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise our...
Financial Accountant/ Analyst
Brenntag,
Shah Alam
3 weeks ago
Job Summary:We are looking for a Finance Analyst/Accountant to support the financial operations, regulatory compliance, and accounting governance of our three ANZ entities. The ideal candidate will have a strong foundation in accounting principles, financial controls, and reporting processes, ensuring the integrity and accuracy of financial records.Candidates with experience in Record-to-Report (R2R), General Accounting, or broader Finance Operations are encouraged...
Program Officer
Zuellig Pharma,
Shah Alam
4 weeks ago
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with...
