Customer Success Specialist - English (Based in Penang)

Work in Malaysia with TP!

English Customer Support Role

Earn up to RM 3,500/month

Location: Penang, Malaysia

Hey there!

Looking for an international job experience in a tropical paradise?

Join TP Malaysia as an English-speaking Customer Support Specialist!

What’s in it for you?

• Live & work in sunny Penang
• Paid training & real career growth
• Be part of a global brand

What You’ll Be Doing

• Support customers with orders & inquiries (via chat, phone & email)
• Stay calm, professional, and helpful
• Handle personal data with care & accuracy
• Share feedback to improve the customer experience
• Keep learning & growing with your team

You’re a Great Fit If You:

• Speak and write English (B2 level or higher) — local hiring
• Have a Diploma or Bachelor's Degree in any field
• Can type 40+ WPM with 90%+ accuracy
• Are comfortable with computers (MS Office, Windows, etc.)
• Have 6+ months of customer service experience — OR you're a fresh grad in English, Communications, or Mass Comm
• Enjoy helping people & solving problems
• Want to grow fast in a fun, fast-paced environment

Sounds like your vibe?

Apply now and start your journey in Penang!