Data Operations Intern (DVU)

SWIFT Financial Messaging Services


Date: 7 hours ago
City: Kuala Lumpur
Contract type: Full time

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

About the Role

We are looking for a motivated and detail‑oriented Intern or Fresh Graduate to join the Data Validation & Update Squad (DVU) within Product Data Operations.

This team is responsible for ensuring the accuracy and quality of data for key products such as Know Your Customer Registry (KYC‑R) and SwiftRef Standing Settlement Instructions (SSI) .

This is an entry-level opportunity suited for individuals who are eager to learn and gain hands-on experience in operations, data validation, and financial services.
The internship duration is a minimum of 6 months.

Key Responsibilities / What to Expect

As an intern in the DVU team, you will support daily operational activities and contribute to maintaining high-quality data.

Operational Support

  • Assist in daily operational tasks related to data validation and updates for KYC Registry and SSI.
  • Review data and basic supporting documents against defined guidelines.
  • Support data updates and ensure tasks are completed within agreed timelines.
  • Follow standard operating procedures (SOPs) and team guidelines.

Data Quality Support

  • Help identify simple data issues or inconsistencies.
  • Perform basic checks to ensure data accuracy and completeness.
  • Escalate unclear or complex cases to team members.

Team Collaboration

  • Work closely with team members to support daily operations.
  • Participate in team discussions, knowledge sharing, and training sessions.
  • Provide support during peak periods when required.

Process & Learning

  • Learn and apply operational processes and tools used by the team.
  • Provide feedback on any difficulties faced during tasks.
  • Build understanding of KYC and SSI products over time.

Documentation

  • Maintain simple and accurate records of tasks completed.
  • Follow guidance on documentation and evidence requirements.


What Will Make You Successful

Education

  • Recent graduate or currently pursuing a Bachelor’s degree in:
    • Business, Finance, or Banking
    • Data or Information Management
    • Risk, Compliance, or related fields

Skills & Experience

  • No prior experience required; internship or academic project experience is a plus.
  • Basic understanding of data handling or attention to detail.
  • Comfortable using Microsoft Office tools (Excel, Word).
  • Willingness to learn new systems and processes.

Competencies

  • Strong attention to detail and accuracy.
  • Good organisational skills and ability to manage simple tasks.
  • Ability to follow instructions and work in a structured environment.
  • Good communication skills for asking questions and clarifying requirements.

Mindset

  • Eagerness to learn and grow in a professional environment.
  • Reliable and accountable for assigned tasks.
  • Positive attitude and willingness to support the team.
  • Open to feedback and continuous improvement.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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