Engineer Information Technology
Infineon Technologies
Date: 2 weeks ago
City: Malacca
Contract type: Full time
Your Role
Key responsibilities in your new role
Qualifications And Skills To Help You Succeed
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Key responsibilities in your new role
- Monitor and categorize reported incidents related to the assigned applications
- Support investigations by identifying root causes, assisting with testing, and communicating resolutions or fixes to users during the operations and maintenance phases, in collaboration with the application team
- Contribute to the maintenance of onboarding processes and user instructions, working closely with cross-functional teams
- Contribute to the maintenance of the test plans and test cases, perform testing within application lifecycle
- Collaborate with the application team to document and execute processes related to performance monitoring, analytics, and incident management
- Prepare and present the monthly reports on system performance, incidents, and user requests, assist in analyzing the data to identify areas for improvement, and implement preventive measures
- Regularly review supported use cases maintained by the Application Owners, identify and address any gaps or missing use cases based on support requests
- Stay up-to-date with industry trends, best practices, and emerging technologies, applying this knowledge to enhance system efficiency and operational processes
Qualifications And Skills To Help You Succeed
- A degree in Software Engineering, Computer Science, or any equivalent course
- Minimum 1-3 years of relevant work experience
- Experience working with OpenShift Kubernetes (hybrid cloud platform), microservices architecture, and docker containerization
- Experience in CI/CD for continuous integration and deployment
- Experience in databases such as Oracle SQL, and Microsoft SQL and familiar with PLSQL
- Knowledge in source control and collaboration solutions e.g. GitLab, Azure DevOps, Jira, Confluence
- Knowledge and experience with AI technologies, including familiarity with frameworks and tools such as Open AI APIs (GPT, ChatGPT) or Claude Sonnet are added advantages
- Knowledge and experience in development of scripts for automation used for reporting and dashboarding
- A strong analytical mindset, attention to detail, on-time delivery, and good communication skills
- Fluency in English, both written and spoken
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
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