Executive, Air Freight Commercial Centre

Support to develop and administer plans and processes as part of the AFR pricing & RFQ/tender management strategy to support the commercial strategy in line with business objectives, corporate guidelines and policies

Job Responsibilities:

• Support the execution of plans and processes to implement the AFR pricing strategy
• Assist in responding to pricing enquiries in an efficient and competitive manner
• Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations
• Support the timely monitoring and accurate updating of local tariffs
• Prepare and submit relevant documents for tenders
• Develop and maintain databases with specific information to enable quick responses to specific network queries
• Build and secure business relationships with customers and airlines
• Prepare carrier performance reports and reviews
• Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets
• Understand recent developments of new solutions, services, lane and traffic development
• May provide functional guidance, advice or training to less experienced positions
• Identify and resolve recurring issues, and suggest modifications to AFR pricing methods focusing on increasing effectiveness and efficiency

We are expecting the incumbent to meet these requirements:

• At least Bachelor’s Degree in any field.
• With minimum 2 years’ experience in freight forwarding industry especially in Air Freight.
• Excellent time management skills and the ability to prioritize work.
• Additional skillsets required: negotiation skills, detailed oriented, problem-solving skills, and excellent communication skills (both written and verbal).
• Able to work in a fast pace and challenging environment.
• Proficiency in Microsoft Office (Word, Excel & PowerPoint)
• This position is located in USJ, Selangor

We apologize if you are not contacted. Only shortlisted candidates will be contacted to proceed with pre-screening.

Thank you for choosing DHL Global Forwarding as your Employer of Choice.