Executive Field Sales (FMCG, Johor)

DKSH


Date: 2 weeks ago
City: Johor Bahru
Contract type: Full time
Job Summary
Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities
  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
  • Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
  • Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
  • Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
  • Report on the activities and products of the competitors via inputs to the competition reports
  • Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
  • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
  • Maintain a customer complaints/issues log and follow up on customer issues
  • Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
  • Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers


Functional Skills And Knowledge
  • Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
  • Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
  • Demonstrate strong communication and negotiation skills
  • Demonstrate basic research and analytical skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken


Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline

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