Facilities Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Description:
Facilities Coordinator duties and responsibilities include oversee cleaning, landscape, pest control, waste disposal, handyman, events management and work closely with the client.
The role will oversee the facility’s day-to-day operations and ensure that all administrative functions,
soft services issues and facility services are covered. Including continuous improvement in
the operational process. Also, part of the role’s mandate is to monitor the facilities infrastructure, vendor’s performance and processes comply with standards. Report to the Facilities Manager.

Responsibilities:
Supervise the in-house maintenance team and address daily maintenance issues promptly.
Conduct daily inspections to ensure all facilities meet quality and safety standards.
Monitor and review daily inspection and periodic service reports submitted by service partners.
Oversee the planning and execution of services such as waste management, pest control, cleaning, landscaping, and other facility-related operations.
Review service partners’ manpower deployment to ensure optimal resource utilization.
Conduct regular inspections to ensure compliance with service standards and cleanliness expectations.
Identify, document, and report building defects; assess issues, coordinate with vendors, and present proposals to management/clients for budget approval.
Monitor service schedules and ensure service partners perform their duties as agreed.
Coordinate training programs with vendors for cleaners, landscapers, pest control teams, and other service staff.
Support and coordinate events, including setup, AV requirements, layout planning, and logistical support.
Act as a Permit Holder for works requiring a Permit to Work (PTW) system.
Prepare and lead monthly and quarterly terminal performance reviews and reporting.
Serve as the site lead, managing end-to-end processes including operations, reporting, and scope proposals.
Maintain and update facility documentation such as floor plans, asset registers, and maintenance logs.
Ensure compliance with health, safety, and environmental regulations.
Manage inventory and procurement of maintenance supplies and equipment.
Coordinate emergency response drills and maintain emergency preparedness plans.
Liaise with internal departments and external stakeholders to ensure smooth facility operations.
Track and manage facility-related budgets and expenditures.
Implement sustainability initiatives such as energy-saving programs and recycling efforts.
Use facility management software to track work orders, maintenance schedules, and asset performance.
Support renovation or refurbishment projects by coordinating with contractors and minimizing operational disruptions.
Conduct risk assessments and recommend improvements to enhance safety and efficiency.
Perform other ad-hoc duties as assigned.
Track, maintain assurance to meet the Site HSE plan compliance and work closely with the region HSE team on improving HSE culture.

Requirements:
Physically fit to work in a terminal environment and able to pass the required fitness-to-work assessment.
Minimum Diploma in Electrical or Mechanical Engineering, Facilities Management, or a related field.
Capable of managing a large number of outsourced workers.
Strong customer service orientation.
Excellent time management skills with the ability to multitask and prioritize effectively.
Able to work under pressure and meet tight deadlines.
Positive attitude and a strong team player with good interpersonal and supervisory skills.
Willing to work beyond scheduled hours when required to meet operational needs.
Proficient in both spoken and written English and Malay.
Skilled in using Microsoft Office applications.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.