Facilities Engineer

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JLL supports the Whole You, personally and professionally. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Engineer
What this job involves: The Facilities Engineer is responsible for managing operational delivery of engineering services for the client portfolio across Malaysia. Understanding and mitigating engineering risk their role provides the SME leadership for day-to-day engineering delivery.

What your day-to-day will look like: Reviewing Corrigo work order dashboard, reviewing underperformed work orders, and work with the Workspace Operations teams to ensure timely completion.
Review all Permits to Work (PTW) and Authorizations to Work (ATW) submitted before providing endorsement for works to proceed.
Set up Standard Operating Procedures for the engineering management of the client’s commercial offices, retail branches, and residences where applicable.
Ensure compliance with all engineering and workplace health & safety procedures and controls used for working within critical environments.
Provide technical training, quality control, advice, and guidance for JLL’s engineering delivery teams across the client’s portfolio in Malaysia.
Act as the subject matter expert in critical environment and general building services engineering and provide advice and support to all account activities.
Respond to all relevant incidents to ensure safety, analysis, and resolution to client satisfaction.
Support a culture of continuous learning within the team, supporting their career development.

Client/Stakeholder Management (in support of the Country Account Lead, Malaysia)
Develop meaningful stakeholder relationships to ensure we are aware of business needs, enabling agility with the changing requirements of the portfolio and site stakeholders.
Work closely with the WE&O Managers (FM) and Workspace Experience team to ensure we deliver an aligned and seamlesss one team approach.
Support the local WE&O team to achieve Key Performance Indicators and Service Level Agreement targets.
Being available and provide emergency site attendance as required.
undefined

Critical Offices
Implement the Global standard for CEM incorporating client and JLL and local statutory requirements.
Act as the point of escalation for critical failures to assist site technical teams to make safe, identify, analyse, rectify and report on improvements.

Engineering Operations
Ensure the delivery of all operational requirements as per the client's scope of work across the site.
Implement the Global standard for engineering operations incorporating client, JLL and local statutory requirements.
Understand the engineering risks and ensure they are appropriately documented, communicated and mitigated.
Ensure we possess comprehensive asset registers and related Planned Preventive Maintenance programmes and service contracts for facilities.
Ensure all staff and vendors employed in critical facilities are properly trained and accredited. Ensure strict adherence to all working policies and procedures.
Ensure completion of planned, reactive, and corrective work orders.
Ensure completion of, and compliance with, the JCAP Assurance review process. Work with Facility Managers to ensure all audit/inspection deficiencies have an appropriate action plan in place and are followed through. Provide advice on how to address deficiencies where necessary.
Develop and provide training to on-site teams on engineering best practices.
Identify developments in international best practice and provide advice on localised implementation.
Embed sustainability considerations across all engineering decision making.

Health & Safety
Ensure compliance with statutory regulations on fire, health and safety standards.
Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times.
Be responsible for reviewing all submitted Permits to Work (PTW) and Authorizations to Work (ATW) by vendors or WE&O Team before providing endorsement for high-risk works to proceed.

What we expect from all our colleagues on account:
Our goal is to provide enhanced workplace experiences that will be long remembered by our clients. In this role you will be a part of delivering a best-in-class experience for our client’s personnel, customers, and guests in a connected workspace which promotes a culture of inclusion and safety.
Our colleagues prioritize the health and safety of people and buildings. This includes following established safety protocols, reporting hazards/ incidents, maintaining cleanliness, encouraging safe practices, and staying informed about health and safety measures. By actively adhering to these expectations and following One Team S.A.F.E.R together vision, we can create a secure and healthy working environment for everyone involved.
You are responsible for leveraging your expertise to find actionable insights from our data and translate it into action, clearly communicating the "what", "so what" and "now what". By embracing curiosity to explore data, courage to act on insights and collaboration to communicate the change we will ensure we meet JLL and HSBC's strategic desire for data-driven decisions.
You will be part of delivering best-in-class sustainability solutions for our client, promoting resource efficiency, energy conservation, and environmental stewardship. With a focus on creating a culture of environmental responsibility, you'll have the opportunity to support innovative sustainability initiatives and drive continuous improvement across our operations and contribute to our client’s sustainability goals. Your efforts will play a vital role in creating a more sustainable built environment and fostering a healthier planet for generations to come.
Required Skills and Experience: Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
7+ years of experience in building services engineering.
Ideally a professional qualification holder such as PE (USA), CEng (UK) or local equivalent.
Demonstrated experience in safety risk assessment methodologies and permit-to-work systems. Applicants with relevant safety certifications (NIOSH, SHO) with knowledge of OSHA and DOSH guidelines preferred.
Excellent people skills and ability to interact with a wide range of client and vendor staff.
Critical environment experience.
Experienced with continuous improvement initiatives, client relationship and preparation of reports.
Professional proficiency in Bahasa Malaysia and English is a requirement for documentation and regulatory compliance reviews. Proficiency in additional languages will provide you an edge.
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.