Field Service Engineer - Johor Bahru

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

FSE & Engineering Manager

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Your Role And Responsibilities

In this role, you will execute service work of low to medium complexity according to work instructions and in alignment with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and perform tasks with a first‑time‑right approach while working closely with customers. You will also demonstrate your technical skills by maintaining prompt action and ownership within your area of responsibility.

Work Model: Hybrid Onsite

This role supports the Electrification Service Business and is based in Johor Bahru, Malaysia

You will be mainly accountable for:

• Working with customers (while on‑site) to identify opportunities for operational improvement and address pain points.
• Performing field service tasks, identifying technical issues, and analyzing them through remote or on‑site service activities.
• Preparing material lists required for service activities and ensuring all materials, parts, and equipment are available and meet quality standards.
• Diagnosing equipment or process failures, recommending appropriate corrective actions, and suggesting measures to prevent recurrence.
  
  

Qualifications for the Role:

• Degree in Electrical Engineering.
• Over 5 years of experience as a Service Engineer specializing in LV and MV switchgear systems, including protection relays and related components, with extensive knowledge in switchgear technologies.
• Sound knowledge and hands‑on experience in servicing, maintaining, commissioning, and repairing switchgear, with exposure to the Oil & Gas and Data Center sectors.
• Ability to travel to domestic, onshore, offshore, and international sites.
• A motivated and organized individual with a collaborative, solutions-oriented mindset and clear communication skills.
  
  
  

Benefits

We offer our employees the following benefits:

• Life Insurance
• Medical Insurance
• Accident Insurance
• Parental Leave
• Hybrid/Flexible Work Practices
  
  
  

More About Us
ABB's Service Division partners with customers to enhance the availability, reliability, predictability, and sustainability of electrical products and installations. Our extensive service portfolio includes product care, modernization, and advisory services designed to improve performance, extend equipment lifetime, and deliver new levels of operational and sustainable efficiency.

We help customers keep resources in use for as long as possible—maximizing value—and recovering and regenerating products and materials at the end of their lifecycle.

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Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.