Global Client Manager

NTT DATA, Inc.


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Position Summary

The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new

logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs.

Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-

system. The GCM will be responsible for leading the strategy and success of the customer’s overall

engagement with GIN, closely coordinating all activities with other functional teams within GIN.

Responsibilities:

  • Generate incremental new sales consistent with monthly targets
  • Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
  • Development and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
  • Development of close working relationships with NTT international affiliate companies
  • Work closely with the Sales Engineering, Customer Solutions, Order Management, Operations and

other key eco-system team members to drive successful and meaningful customer experience with GIN.

  • Development of a sales plan consistent with department objectives.
  • Track, manage, and report ongoing activity relative to plan
  • Flexibility to work outside of standard 8am-5pm local time zone hours.
  • Ability to travel up to 50%, or as needed.
  • Performs other duties as they may be assigned

Qualification & Required Experience

  • Bachelor’s Degree in Business, Marketing, Finance or related field preferred.
  • Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
  • Have a good understanding of the respective strengths and weaknesses of such Providers.
  • The ideal candidate would be bilingual, proficient in English and one of the following languages: Bahasa, Chinese, Korean, or Thai, to support our APAC customers. This role requires strong communication skills in both languages to effectively engage with our diverse client base.
  • Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of

bandwidth

  • A track record of over-achieving sales quotas

Workplace type:

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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