Global Customs Operations (Executive) 4

Objectives of the Position

Global Customs Operations (Executive) is responsible for customs related activities served out via Kuala Lumpur Asia Pacific Service Centre (Hub). The role’s objectives:

• Manages automated SAP GTS export customs filings (validation and processing) for multiple sites and group subsidiaries
• Verifies automated transmission of Export Accompanying Documents (EADs) and handled manual forwarding of EADs to freight forwarders.
• Handles ATLAS export inquiry procedures in line with all applicable legal and regulatory requirements.
  
  
  

M

ain Areas of Responsibilities and Key Activities


Delivery of Customs service to business

• Collaborate cross-functionally with internal working partners in support of trade compliance, supply chain, and general company objectives and projects
• Support business unit queries related to customs relevant activities.
• Respond promptly to requests and urgent issues.
  
  
  

Hub Customs operational responsibilities:

• Perform the customs declaration electronically with the connectivity to the Customs Authority via Seeburger converter.
• Monitoring of ATLAS Export declarations via SAP GTS (AES) system
• Perform Customs Documentation review and validate all import and export documentations to ensure data accuracy and comply with customs laws and regulations regardless of whether from global or local country perspective
• Managing and clarification of disruptions and data, process and system related issues
• Cooperate closely with Customs team and trouble shooting and legalization of documents
• Support the data preparation required for dashboards
• Support the standardization of reporting of departmental and organizational measurements
• Support the process documentations (Standard Operating Procedure, Work Guide, Work Instruction for customs hub operations
• Proactively address and resolve any discrepancies of customs-related issues (eg delayed shipments, missing documentation, tariff classification mismatch, etc.) by troubleshooting the root cause and communicating clearly with relevant parties
  
  
  

Customs Compliance responsibilities:

• Support Customs Compliance related assessment, health checks, audit and its documentation
• Support operational and service documentation including Standard Operating Procedure, Work Instructions, Work Guide
• Ensure all activities comply with relevant customs regulations, trade laws and tariff schedules
  
  
  

Process And System Improvement Responsibilities

• Support any digitalization initiatives or automation for customs process and operations
• Support any system upgrade or enhancement related review and testing
  
  
  

Job Requirements

• Bachelor’s degree in any technical discipline, preferably Supply Chain Management
• Minimum 1-2 years relevant experience in Customs and Foreign Trade; familiar with Supply Chain operations
• Experirnce in customs, trade law and practices of chemical and non- chemical products is desirable
• Good Microsoft office knowledge
• Good knowledge of SAP Master Data System and GTS is highly desirable
  
  

BASF has been present in Malaysia since 1989, and operates a manufacturing plant in Pasir Gudang, Johor. BASF’s Regional Service Hub in Kuala Lumpur provides functional support services to BASF companies in 20 markets across Asia Pacific. BASF also provides infrastructure and utilities support services to its joint ventures BASF PETRONAS Chemicals and Toray BASF Resins at an integrated Verbund site situated in the Gebeng Industrial Zone, Pahang. BASF posted sales to customers in Malaysia of approximately €340 million in 2024 and had 2,579 employees as of the end of the year. Further information is available on www.basf.com/my