Head Of Accounts Payable & Receivables

Responsibilities

• Lead and oversee end-to-end Accounts Payable, Accounts Receivable, Carrier Settlement, USP Claims, Payment Channels and Bank Reconciliation functions, ensuring efficient, accurate and compliant operations, while managing a large team of over 40 people.
• Own the overall operational performance and service delivery across the functions, defining and driving strategy, KPIs and service levels (SLAs) to achieve consistent performance and timely financial closing.
• Establish and maintain a robust internal control and governance framework, ensuring compliance with company policies, regulatory requirements and audit standards, while proactively managing operational and financial risks.
• Oversee payment processing, collections, settlements and claims management, ensuring accuracy, timeliness, effective cash flow management and risk mitigation.
• Govern bank reconciliation processes, ensuring timely resolution of reconciling items and the integrity of financial records and cash balances.
• Optimise payment channels and ensure billing and payment systems are secure, efficient, scalable and effectively integrated with Finance systems.
• Drive process standardisation, digitalisation, automation and continuous improvement initiatives to enhance operational efficiency, control effectiveness and scalability.
• Lead Finance transformation initiatives, including ERP transformation and SAP S/4HANA migration, implementation, post-go-live stabilisation and ongoing BAU enhancements, in collaboration with System & Governance and IT teams.
• Provide strategic leadership to the teams, including performance management, capability building, talent development, succession planning and fostering a culture of accountability and continuous improvement.
• Act as a key business partner, engaging effectively with internal stakeholders, suppliers, customers, regulators (e.g., MCMC) and banking partners to resolve issues and support business objectives.
• Oversee the preparation of management dashboards, operational performance reporting and actionable insights to support management decision-making.
• Lead and support audit engagements, risk management and remediation efforts, ensuring timely closure of findings and continuous strengthening of controls and processes.
• Drive cross-functional initiatives and change programmes that improve end-to-end Finance Operations and deliver sustainable business value.
  
  

Your Merits/Requirements

• Bachelor’s degree in Accounting, Finance, Business or a related field. A professional accounting qualification would be an added advantage.
• Minimum 10 years of relevant experience in Finance Operations, including at least 5 years in a managerial or leadership role.
• Strong exposure to Accounts Payable, Accounts Receivable, Bank Reconciliation, operational finance/shared services, process improvement, internal controls and audit.
• Strong hands-on experience in billing, cash application, collections, reconciliations, financial closing and project delivery.
• Experience with month-end closing, audit support and financial control activities.
• Strong ERP exposure, preferably SAP S/4HANA, with experience in ERP transformation, migration, implementation and post-go-live support. Exposure to Oracle, Coupa or similar systems would be an advantage.
• Strong understanding of AP and AR controls, credit risk, accounting principles, cash flow management and operational risk.
• Proven people leadership capability, including leading large teams, performance management, coaching, talent development and succession planning.
• Strong stakeholder management, collaboration, communication, negotiation and influencing skills, with the ability to engage effectively across different levels of the organisation and with external parties.
• Strong analytical, problem-solving and decision-making capabilities, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Results-driven with strong ownership, integrity and a continuous improvement mindset, with proficiency in Microsoft Excel and management reporting.
  
  

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

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CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.