Head of Sabah Network Field Operations

Maxis


Date: 2 weeks ago
City: Kota Kinabalu
Contract type: Full time
Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Job Responsibilities**

  • Maintaining and improving all key network KPI’s which directly impacts the network’s reliability and stability on a daily, weekly, monthly and yearly basis to ensure customer satisfaction by constantly managing the converge network (Mobile, Transmission, Enterprise, FTTX and 5G) at its most optimum level.
  • Supporting sites roll out projects in order to gain coverage and dominance to in turn support Business Division’s growth as per the agreed AOP or when deemed necessary by expanding network footprints and capacity
  • Supporting technology development projects from core to RAN in order to meet the evolving network technology by providing inputs, resources planning, executions and all necessary support required
  • Improving quality of network to provide Unmatched Customer Experience (UPE) that would allow for improved sales and revenue generation via expanding its customer base and its network reliability (“Always On”) by constantly improving on customer experience drivers and minimizing network downtime
  • Constant and reliable communications with Business Units to understand its needs which are unique to regions and translate them towards the network’s outputs by utilizing all resources and applications/tools available in managing the network drivers
  • Ensuring AOP expenditures are met without fail as part of the company’s growth by instilling, monitoring, managing and conjuring the necessary impact points on the division’s OPEX and CAPEX
  • Ensuring support to external governance bodies ie SKMM and local councils on all issues related within its regional boundaries by providing immediate and direct liaison, inputs and functional presence when called upon
  • Managing OLO support and focus group in regions on a continuous basis to ensure network cooperation and resiliency alternatives when needed by directly being involved in discussions and providing inputs as well as triggering the necessary parties participations and inputs

Job Qualifications**

  • Bachelor's degree in Telecommunications, Electrical Engineering, or a related field. A Master's degree is a plus.
  • Minimum of 10 years of experience in telecommunications network operations, with at least 5 years in a leadership or managerial role.
  • Proven expertise in mobile network technologies (2G, 3G, 4G, 5G) and associated infrastructure.
  • Strong understanding of network performance monitoring tools, troubleshooting techniques, and optimization strategies.
  • Demonstrated experience in managing large teams, budgets, and complex projects.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work under pressure, make critical decisions, and manage multiple priorities effectively.
  • Strong analytical and problem-solving abilities.
  • Familiarity with the Sabah region's geographical challenges and regulatory landscape is highly advantageous.
  • Willingness to travel extensively within Sabah as required.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Training Supervisor (Club Med Cherating) Club Med Cherating

Club Med, Kota Kinabalu
1 week ago
Do you know Club Med? We have nearly 70 villages, open in summer and winter, in 26 countries around the world. We offer top-of-the-range vacations in the mountains and by the sea for customers (G.M.) in search of happiness and freedom.Why are you reading this ad?Because you're ready to travel the world, and want to play a part in that...

Finance Manager Club Med Cherating

Club Med, Kota Kinabalu
1 week ago
You are Friendly, you are gifted in representing Club Med’s values to customers and employees. Key to our activity, you work with different departments and contribute to our overall success. Well-organised, you know our processes like the back of your hand and apply them meticulously.You will Be responsible for the accounting of your entity with the supervision of a team...

Events Manager

Marriott International, Inc, Kota Kinabalu
3 weeks ago
Additional Information Job Number26081571 Job CategoryEvent Management LocationJalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia, 88000 ScheduleFull Time Located Remotely?N Position Type Management JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of...