ICARE - Pharmacist

BIG CARiNG GROUP is Malaysia’s largest pharmacy chain, bringing together BIG Pharmacy, CARiNG Pharmacy, Georgetown Pharmacy, Ting Pharmacy and Wellings Pharmacy under one roof. With over 50 years of retail pharmacy experience and more than 600 stores nationwide, the Group serves millions of Malaysians across the country. Its reach includes more than 7 million loyalty members, over 3.5 million monthly transactions, and 5,000 touchpoints spanning hospitals, clinics, and physiotherapy centres. Beyond retail, BIG CARiNG GROUP is building Southeast Asia’s No. 1 Integrated Healthcare Group with a holistic ecosystem covering digital health, primary care, corporate healthcare, distribution, private labels, and manufacturing. Backed by decades of R&D and collaborations with over 3,000 local and global partners, the Group continues to redefine healthcare access and innovation, united by a shared vision of quality and smarter healthcare.

The Pharmacist, operating at an executive level, is responsible for supporting the Pharmacist Manager in various key operational functions. This includes ensuring the efficient operation of the pharmacy, assisting in advanced medication management, maintaining customer service excellence, supporting health campaigns, and helping with business reporting and performance monitoring. The role will be customer-focused, with an emphasis on dispensing, counselling, and maintaining regulatory compliance, while providing support across multiple operational areas.

Job Responsibilities

Professional Service

• To communicate with customers to understand their medical / nutrition / diet needs
• To provide basic health screenings
• To counsel and advice clients on their medication regimen and to improve health conditions
• To screen prescription and dispense accurately
• To recommend suitable health supplements
• To assist in day-to-day Operations including coverage for other pharmacists if the need rises
  
  

Stock Management

• To assist in stock take and responsible for expired / shortage of product
• To ensure inventory record and stocks are always tally
• To maintain product wastage at low level according to the Company’s guidelines
• To receive stocks according to purchase order
• To store products, follow proper guidelines
• To ensure product availability while keeping cost at its optimal performance and work within storage capacity constraints
  
  

People Management

• To train and induct new co-workers, provide constant coaching and support
• To communicate new product promotion and ensure promotion are communicated accurately to customers
  
  

Professional Compliance

• To ensure the pharmacy always comply to government regulatory
• To execute best pharmacy practice and follow guidelines given by authority and the Company
• To upkeep prescription and poison book record
  
  

Job Requirements

• Fully Registered Pharmacist under Malaysia Pharmaceutical Board
• Possesses at least a Degree in Pharmacy or equivalent, and eligible to obtain license A
• Able to demonstrate excellent communication and interpersonal skills with all levels
• Passionate, energetic, having a friendly and engaging personality
• Outspoken, strong customer service skills and sales-oriented mindset
• Interest in retail environment is preferred
• Required language English and Bahasa Malaysia, speaking Mandarin is an added advantage
• Able to work on shifts, weekends, and public holidays
  
  

Employment Type: Full Time

Min. Education: Degree