Identity and Access Management Analyst

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of

• A collaborative and inclusive work environment

• A company recognized as one of the best places to work globally and for diversity

Divisional Information

Our IT and Digital capabilities empower business innovation, enabling secure, scalable, and compliant technology solutions across Abbott’s global operations. We focus on strengthening cybersecurity, identity governance, and digital transformation to support better health outcomes worldwide.

The Opportunity

This position is based in Petaling Jaya, Selangor, supporting our IT / Digital Identity & Access Management function.

As the IAM Analyst, you will play a critical role in supporting and enhancing our Identity and Access Management (IAM) platform, with a primary focus on SailPoint IdentityIQ (IIQ). You will contribute to centralizing access lifecycle management, strengthening governance processes, and ensuring compliance through effective monitoring, reporting, and integrations.

What You’ll Work On

• Support and maintain SailPoint IdentityIQ integrations, including onboarding new applications and managing entitlement mappings

• Execute and support system integrations (CSV/file-based, API, and database integrations) while collaborating with application and infrastructure teams

• Monitor IAM operations, track KPIs, and resolve issues related to task failures, provisioning errors, and aggregations

• Perform ServiceNow reporting and analysis, including aging reports for incidents, change requests, and access tickets

• Support testing activities, including UAT and regression testing, and maintain clear documentation such as SOPs, runbooks, and integration designs

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• 2–5 years of experience in Identity and Access Management (IAM)

• Hands-on experience with SailPoint IdentityIQ

• Strong understanding of IAM concepts, including JML processes, RBAC, provisioning workflows, and access governance

• Experience with application integrations (connected and disconnected systems)

• Familiarity with ServiceNow reporting and ticket management

• Experience supporting testing (UAT, regression) and documenting technical processes

• Strong attention to detail and ability to collaborate across teams

Preferred Qualifications

• Experience with Azure AD, Azure PIM, or Access Packages

• Exposure to access certification processes and compliance frameworks

• Experience working in compliance-driven IAM environments

Apply Now

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.