Intern

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Internship Position: Building Management Operations SupportPosition OverviewWe are seeking a motivated intern to support the building management operations team in maintaining and managing the common areas of a premium office building in Kuala Lumpur. This internship offers hands-on experience in property management operations, with a primary focus on report preparation and administrative support. The intern will work directly under the guidance of the Building Manager, gaining valuable insights into the day-to-day mechanics of facilities management.
LocationKuala Lumpur, Malaysia
Reporting StructureReports to: Building Manager
Duration[Specify duration: e.g., 3-6 months / As per academic requirements]
Educational RequirementsCurrent student or recent graduate from a recognised institution of higher learning pursuing or having completed studies in:
Property Management
Facilities Management
Real Estate Management
Building Management
Related disciplines
Key ResponsibilitiesReport Preparation & Documentation
Assist the Building Manager in preparing daily, weekly, and monthly operational reports for common area management
Compile and organize data on building performance metrics, maintenance activities, and service delivery
Support the preparation of management presentations, status updates, and analytical reports
Create visual dashboards and summaries to track key performance indicators
Maintain accurate records of building operations and facility-related documentation
Administrative Support
Coordinate and maintain comprehensive filing systems for maintenance records, service agreements, and vendor documentation
Assist the Building Manager in scheduling routine inspections and maintenance activities for common areas
Support the processing and tracking of work orders and service requests
Help maintain building databases, management information systems, and contact directories
Prepare correspondence and communications as directed by the Building Manager
Coordinate meetings and maintain the Building Manager's calendar when required
Operational Coordination
Liaise with service contractors and vendors under the Building Manager's supervision
Monitor and track completion of maintenance tasks in common areas
Assist in maintaining inventory records of equipment and supplies
Support compliance documentation and regulatory requirement tracking
Help organize and archive documentation for audits and inspections
Learning OpportunitiesWorking under the Building Manager's mentorship, this internship provides exposure to:
Commercial building operations and management practices in a real-world setting
Facility maintenance planning, execution, and quality control processes
Vendor and contract management relationships
Building management systems, reporting tools, and industry software
Industry standards, compliance requirements, and best practices
Professional decision-making and problem-solving in property management
Leadership and management approaches in facilities operations
Required Skills & AttributesStrong written and verbal communication skills in English and Bahasa Malaysia
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
Excellent organisational skills with strong attention to detail and accuracy
Ability to work independently while taking direction from the Building Manager
Positive attitude, eagerness to learn, and professional curiosity
Reliable, punctual, and able to maintain confidentiality
Good interpersonal skills for interacting with building occupants and vendors
Preferred QualificationsPrevious internship or work experience in property or facilities management (advantageous)
Familiarity with building management concepts, terminology, and operations
Basic understanding of maintenance operations and building systems
Experience with data analysis or report writing
What We OfferDirect mentorship from an experienced Building Manager
Practical, hands-on experience in professional building management operations
Exposure to commercial office building operations in Kuala Lumpur's dynamic property market
Opportunity to develop industry knowledge, technical skills, and professional competencies
Insight into career pathways within property and facilities management
[Specify: Monthly allowance / stipend if applicable]
[Specify: Working hours, e.g., Monday to Friday, 9:00 AM - 5:00 PM]
[Specify: Any other benefits such as dress code, meal provisions, transport allowances, etc.]

Application RequirementsInterested candidates should submit:
Current resume/CV
Cover letter expressing interest in building management and career objectives
Academic transcripts
Letter of endorsement or approval from educational institution (if required for internship credit)
Two references (academic or professional)
[Any other specific requirements]
JLL is committed to providing an inclusive environment for all employees and interns. We welcome applications from qualified candidates who are eager to learn and contribute to our building management operations.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.