IT Application Support

If you are looking to excel and make a difference, take a closer look at us…

Job Summary Responsible for system analysis, system design, application development, report generation, enquiry screens development, version development, amendment and enhancement for applications assigned. Ensure amended and enhanced systems meet user functional requirement specifications. Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and able to facilitate future maintenance and enhancements

Key Responsibilities and Accountabilities

Functional

• Implementation, support and maintenance of applications assigned
• Responsible for application development, report generation, enquiry screens development, version development, amendment and enhancement for applications assigned
• Ensure amended and enhanced systems meet user functional requirement specifications.
• Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards.
• Ensure proper documentation of all development to facilitate future maintenance and enhancements. Employs the risk assessment methodology issued by the Information Security Department to ensure proper controls are build as required by the business
• Build appropriate controls into business application software to ensure the stability, security and reliability.
• Provide expert advice for best solution to production problems
• Liaise with users to define systems requirements
• Provide options/alternatives available to address Users Business Requirements and recommendation on software solution
• Analyze changes & impact on existing systems
• Prepare, conduct and review of system tests, to ensure accuracy and completeness to ensure problem free-implementation
• Provide support during implementation of software and systems. Liaise with other Departments within division for smooth deployment of Application Software.
• Decision on the Technical Approach to be used to address systems’ enhancements
• Proposal on enhancement of applications for better performance
• Off office hour support

Managerial

• Handles other operational duties and management functions as assigned by the Head of the Department from time to time.
• Notifies management about potential security problems which are not adequately addressed by existing control mechanisms
• Provide assistance to Business departments and branches
• Recommendation on improvement of controls and procedures in system security and software changes
• Proposal on improvement of work/process flow
• Proposal and Recommendation on guidelines, procedure and process
• Review software solution on Security, Compliance requirements

Requirements: Education/Qualification

• Degree in Computer Science & Information Technology

Experience

• 5 - 8 years of experience in requirement definition, design, software development and implementation
• Providing production support for business application systems
• Working experience with Web services, RESTful API, Tibero/tbAdmin, Loan Origination System is an added advantage

Special Skills

• Independent with good analytical and troubleshooting skills
• Operating System:
  • Unix – Solaris / AIX
  • MS Windows

• Database Environment Familiarity:
  • Oracle Database Server, PL/SQL
  • MS SQL Server - SSIS, SSRS
• Relevant Programming Language, tool and technical skillsets as below:
  • PHP
  • PHPLENS
  • Java open source framework / library - Spring Framework, Hibernate and Struts
  • Shell scripting
  • Batch scripting
  • IBM Websphere, Tomcat

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.