Junior Business Analyst -BPO

DHL


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
The Business Analyst 6-month Internship to Bootcamp Program is a structured talent development initiative designed to equip participants with core business analysis capabilities through hands-on internship experience followed by an intensive training program within DHL operations and business functions
Why join us?
Structured real-world internship + bootcamp training experience Exposure to DHL’s global operations and business processes Mentorship from experienced professionals Opportunity to work on live business projects Potential pathway to fixed-term contract employment with DHL
KEY RESPONSIBILITIES

  • Participate in an intensive bootcamp covering business analysis fundamentals, process mapping, and data analytics tools.
  • Support requirements gathering, documentation (Business Requirement Documentation, user stories), and stakeholder discussions.
  • Analyze business data and assist in developing reports and dashboards for decision-making.
  • Collaborate with cross-functional teams to identify process improvement opportunities.
  • Contribute to ongoing business projects, including digitalisation and operational enhancements.
  • Present insights, findings, and recommendations through structured reports and presentations

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