Junior Business Analyst -BPO

The Business Analyst 6-month Internship to Bootcamp Program is a structured talent development initiative designed to equip participants with core business analysis capabilities through hands-on internship experience followed by an intensive training program within DHL operations and business functions
Why join us?
Structured real-world internship + bootcamp training experience Exposure to DHL’s global operations and business processes Mentorship from experienced professionals Opportunity to work on live business projects Potential pathway to fixed-term contract employment with DHL
KEY RESPONSIBILITIES

• 
  Participate in an intensive bootcamp covering business analysis fundamentals, process mapping, and data analytics tools.
• Support requirements gathering, documentation (Business Requirement Documentation, user stories), and stakeholder discussions.
• Analyze business data and assist in developing reports and dashboards for decision-making.
• Collaborate with cross-functional teams to identify process improvement opportunities.
• Contribute to ongoing business projects, including digitalisation and operational enhancements.
• Present insights, findings, and recommendations through structured reports and presentations