Marketing Operations Associate
Monee
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
About The Team
Responsible for the operational execution of ShopeePay and Monee Malaysia’s marketing activities, including setting up and quality-checking vouchers, push notifications, in-app banners, homepage assets, and other campaign elements. This role ensures campaigns go live accurately and on time while supporting process documentation, performance tracking, and cross-team coordination.
Job Description
Responsible for the operational execution of ShopeePay and Monee Malaysia’s marketing activities, including setting up and quality-checking vouchers, push notifications, in-app banners, homepage assets, and other campaign elements. This role ensures campaigns go live accurately and on time while supporting process documentation, performance tracking, and cross-team coordination.
Job Description
- Execute and schedule marketing campaigns (push notifications, in-app/homepage banners) according to approved briefs and SOPs.
- Conduct pre-launch QA checks (correct landing pages, user-ready visuals/copy, and proper display in-app after go-live).
- Manage management directives for user segmentation targeting in promotions, microsite setup, and live testing to align with frontend expectations.
- Maintain marketing ops trackers and the campaign calendar; ensure accurate documentation of launch dates and owners.
- Compile and analyze basic performance metrics (e.g., CTR, open rates, impressions) to identify top-performing push and banner campaigns.
- Organize shared folders and ensure consistent naming for assets and reports.
- Assist in vendor creation and onboarding by preparing and tracking required documents.
- At least a Diploma in any field; Bachelor’s degree preferred.
- Excellent command of English (mandatory).
- Experience in e-commerce marketing and/or campaign management is a plus.
- Hands-on, execution-driven, and comfortable with marketing portals/dashboards.
- Strong project management and communication skills; able to work independently and prioritize under pressure.
- Thorough, detail-oriented, reliable, and proactive with a solutions-focused mindset.
- Flexible to support irregular workloads and peak campaign periods.
- A team player who enjoys fast-paced, dynamic environments.
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