MODULE LEAD - Security Operations (SOC)

Happiest Minds Technologies


Date: 7 hours ago
City: Remote
Contract type: Full time
Remote
Roles & Responsibilities

  • Manage and support daily Security Operations activities, including:
  • Change management and security service request reviews and approvals.
  • Proxy URL whitelisting.
  • Annual firewall rule and network architecture reviews.
  • Endpoint security administration and monitoring.
  • Vulnerability management and security patching activities.
  • Data Loss Prevention (DLP) operations for web and email channels.
  • Security alert monitoring, investigation, and coordination with the Global Security Operations Center (GSOC).
  • Coordinate and support Security Operations activities with Group Security, IT teams, and business units, including:
  • Monitoring Security Operations KPIs and driving remediation of identified gaps.
  • Reviewing and approving firewall rule requests, driving remediation of high-risk rules, and coordinating annual firewall and network architecture reviews across Eastspring LBUs.
  • Managing web URL, email, and DLP whitelisting requests, including alert handling, log analysis, and policy reviews.
  • Supporting endpoint security initiatives, including security agent deployment, compliance monitoring, and remediation of identified gaps.
  • Coordinating security alert investigations and incident response activities with the GSOC team.
  • Supporting annual cyber exercise planning and execution across Eastspring LBUs.
  • Supporting compliance and audit activities by providing relevant documentation and evidence.
  • Monitoring, tracking, and reporting Security Operations metrics, remediation progress, and compliance status.
  • Support the Team Lead in coordinating monthly Eastspring LBU Information Security meetings and delivering regional Security Operations projects and initiatives.
  • Provide regular updates on Security Operations performance, risk posture, key metrics, and remediation progress to the Team Lead.
  • Maintain and update Eastspring security policies, standards, procedures, and operational documentation.
  • Work closely with business unit IT teams to coordinate Security Operations activities, including vulnerability remediation, security patching, incident response, security agent deployment, ensuring timely completion within agreed service levels.
  • Review, triage, and respond to Security Operations-related requests and enquiries from users and stakeholders.
  • Support the Team Lead in the execution of regional Security Operations initiatives and perform other duties as assigned.

Experience / Qualifications

  • Bachelor's Degree in Computer Science, Software Engineering, Information Systems, Cyber Security, or a related discipline.
  • 5 to 8 years of hands-on experience in Information Security or Security Operations, with exposure to the following security technologies and tools:
  • Vulnerability and compliance scanning tools.
  • Endpoint Detection and Response (EDR) tools.
  • Anti-malware/anti-virus solutions.
  • Data Loss Prevention (DLP) solutions.
  • Secure web proxy technologies.
  • Firewall policy management tools.
  • IT Service Management (ITSM) platforms (e.g., ServiceNow).
  • Experience in security alert monitoring, incident handling, vulnerability remediation, and compliance tracking. Experience in Security Operations reporting and dashboard management is advantageous.
  • Good understanding of IT infrastructure, Cloud security, network security technologies, information security controls, compliance requirements, and operational process improvements.
  • Experience working with geographically distributed teams across multiple regions is an advantage.
  • Strong communication and interpersonal skills, with the ability to work independently and take ownership of deliverables.
  • Customer-focused team player with strong stakeholder management capabilities.

Security Operations (SOC)

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