National Sea Logistics Reefer Manager
Kuehne+Nagel
Date: 7 hours ago
City: Shah Alam
Contract type: Full time
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Your primary objective is to drive and grow the reefer product by developing a strategy to gain and retain customers. You will do this by working with a variety of internal and external stakeholders while focusing on the following key objectives
How you create impact
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Your primary objective is to drive and grow the reefer product by developing a strategy to gain and retain customers. You will do this by working with a variety of internal and external stakeholders while focusing on the following key objectives
How you create impact
- To ensure your local product strategy aligns with the regional strategy + fits the local market.
- To build a local operational structure with reefer dedication within the customer + operational care locations (CCL + OCC) that creates + maintains reefer expertise, aiming for zero operational failures for temperature sensitive cargo.
- To ensure profitability across the profit + loss statement (P+L), proactively following up on discrepancies.
- To manage local carrier relationships; ensuring access to appropriate escalation channels.
- To take the lead in local reefer pricing in coordination with the regional reefer trade manager.
- To build a reefer development team and support the KAM team and field sales where needed.
- To take the lead in setting up or maintaining a GxP Pharma branch to ensure operational excellence for pharmaceutical clients where demand exists.
- To provide regular reefer training
- Reefer operations knowledge – Skilled in refrigerated container handling and monitoring.
- Cold chain cargo experience – Proven ability to manage perishable shipments with strict temperature control.
- Customer focus – Strong communication and service orientation with clients and carriers.
- Leadership – Experience supervising teams and guiding operational staff.
- Compliance awareness – Knowledge of shipping standards, food safety, and reefer documentation.
- Problem solving – Ability to resolve issues quickly and provide accurate reporting.
- System proficiency – Familiar with reefer monitoring platforms and logistics tools.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
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