Network Field Operations - Southern

Maxis


Date: 2 weeks ago
City: Malacca
Contract type: Full time
Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

What are you accountable for?

  • Perform configuration, and troubleshooting of network equipment (e.g., base stations, routers, switches, transmission systems) at various sites.
  • Conduct routine preventative maintenance checks and inspections on network infrastructure.
  • Diagnose and troubleshoot network faults and outages, including identifying root causes and implementing corrective actions.
  • Respond to and resolve network incidents and alarms within defined service level agreements (SLAs).
  • Collaborate with network planning, operations, and support teams to ensure seamless service delivery.
  • Prepare and maintain accurate site documentation, network diagrams, and equipment inventory records.
  • Adhere to all safety regulations and company policies during field operations.
  • Participate in on-call rotations and provide support outside of regular business hours as required.

What do you need to have for the role?

  • Diploma or Bachelor's degree in Telecommunications, Electrical/Electronic Engineering, Computer Science, or a related field.
  • Minimum of 3 years of experience in network field operations within the telecommunications industry, preferably with mobile network operators.
  • Proven experience with cellular technologies (2G, 3G, 4G, 5G), including RAN and transmission systems.
  • Familiarity with various network equipment vendors (e.g., Ericsson, Huawei, Nokia).
  • Proficiency in using network monitoring and troubleshooting tools.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Excellent problem-solving, analytical, and communication skills.
  • Valid driver's license and willingness to travel extensively within assigned operational areas.
  • Ability to work at heights and in various weather conditions.
  • Relevant professional certifications (e.g., CCNA, CCNP, PMP, CIDB, TM NIOSH) are a plus.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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