Online Customer Experience Ambassador
Maxis
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
- Discovery and delivery of new experiences to build a continuous improvement environment through collaboration with customers / external partners
- Active delivery of a personalized customer experience in a Maxis Online Store primarily by demonstrating digital lifestyle solutions through online live streams, live social videos, live unboxing and being a preferred partner to the customers
- Driving experiential journeys through personalised campaigns / connections with customers to enrich their lifestyle and leveraging feedback to continuously improve the digital customer experience delivered via various digital platforms, primarily online store.
- Constant learning and exposure to digital platforms and advanced social media technologies to adapt to the world beyond conventional communications.
- Be an ambassador of Maxis with a customer-oriented mind-set to capture opportunities and deploy solutions through an unmatched digitalized customer experience.
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
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