Operations Partner

Essential Duties and Responsibilities:

• Partner Recruitment: Identify and engage potential partners through research, networking and outreach efforts. Conduct assessments to determine the suitability of prospective partner for our program.
• Partner Onboarding: Manage the onboarding process for new partners, ensuring they have the resources, training and support needed to effectively represent our products and services.
• Partner Relationship Management: Develop and maintain strong relationships with partners, understanding their business needs and aligning them with our offerings. Managing escalations issues with the support of internal team
• Pricing and Proposal Preparation: To prepare and provide proposal and commercial pricing for partners, ensuring competitiveness and alignment with company objectives. Collaborate with internal teams to ensure accuracy.
• Sales Strategy Development: Collaborate with partners to create joint sales strategies and initiatives that drive revenue growth.
• Lead Generation: Identify and qualify new partner leads through research, networking and outreach efforts.
• Sales Presentations: Conduct engaging presentations, product demonstrations and updates to partners, highlighting the value and benefits of our offerings.
• Sales Pipeline Management: Maintain accurate records of partner interactions, sales opportunities and pipeline progress using CRM tools.
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure a seamless partner experience and to leverage resources for joint marketing efforts.
• Performance Tracking: Monitor and report on partner sales performance, providing insights and recommendations for improvements
• Achieve Sales Targets: Meet or exceed assigned sales targets and KPIs through effective partner engagement and sales strategies. Track progress and report on result regularly.
• Training and Support: Provide ongoing training and support to partners, ensuring they are equipped with the knowledge and tools necessary to succeed.

Education and/or Work Experience Requirements:

• Degree/Diploma holder with a continuous learning mindset
• Minimum two (2) years of sales experience
• Excellent customer service and sales skills
• Strong verbal and communication abilities
• Proficient in Microsoft Office, CRM, and sales software programs
• Knowledgeable in IT industry active in networking, and adaptable to meet customer deadlines.