Outlet - Sales Associate (Design Village Outlet)
Clarks
Date: 7 hours ago
City: Remote
Contract type: Full time
Remote
Responsibilities
Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
Identify interested and qualified customers and provide them with additional brand and product information
Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
Deliver sell-through to meet personal sales targets
Perform up-sell and cross-sell should opportunities arise
Ensure records of sale via the point-of-sale system
Replenish shelves with products and ensure adherence to visual merchandising guidelines
Perform general housekeeping - keep areas neat while working, and return items to correct locations
Provide excellent service to customers and vendors
Perform stock check and stock count on a periodic basis, or as instructed
Execute visual merchandising guidelines
Observe punctuality and proper grooming standards
Ensure security of store environment and report breach, where necessary
Attend to customers 'feedback/complaint and escalate, where necessary
Results
Maintain professional image as brand ambassador to create positive lasting impression
Achieve assigned individual sales target and personal development objectives
Swift response to customers’ needs
Highly motivated, professional and effective team member
Excellent customer service management
Essential Knowledge
Educated to SPM level
Fluent in English and Bahasa Malaysia, Mandarin would be a plus
Basic knowledge of retail operating environment
Retail management and store operation
Footwear Industry
Basic visual merchandising
Housekeeping
Technical Skills
Basic knowledge in Microsoft Office Suite – Words, Excel
Basic knowledge in operating point-of-sale system / cashiering system
Basic product awareness
Ability to engage general consumers
Good communication skills
Ability to escalate issues, where necessary
Self-disciplined
Apply Now
Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
Identify interested and qualified customers and provide them with additional brand and product information
Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
Deliver sell-through to meet personal sales targets
Perform up-sell and cross-sell should opportunities arise
Ensure records of sale via the point-of-sale system
Replenish shelves with products and ensure adherence to visual merchandising guidelines
Perform general housekeeping - keep areas neat while working, and return items to correct locations
Provide excellent service to customers and vendors
Perform stock check and stock count on a periodic basis, or as instructed
Execute visual merchandising guidelines
Observe punctuality and proper grooming standards
Ensure security of store environment and report breach, where necessary
Attend to customers 'feedback/complaint and escalate, where necessary
Results
Maintain professional image as brand ambassador to create positive lasting impression
Achieve assigned individual sales target and personal development objectives
Swift response to customers’ needs
Highly motivated, professional and effective team member
Excellent customer service management
Essential Knowledge
Educated to SPM level
Fluent in English and Bahasa Malaysia, Mandarin would be a plus
Basic knowledge of retail operating environment
Retail management and store operation
Footwear Industry
Basic visual merchandising
Housekeeping
Technical Skills
Basic knowledge in Microsoft Office Suite – Words, Excel
Basic knowledge in operating point-of-sale system / cashiering system
Basic product awareness
Ability to engage general consumers
Good communication skills
Ability to escalate issues, where necessary
Self-disciplined
Apply Now
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