Payment / Reconciliation Executive - Payment Operations, SG ShopeePay

Shopee


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Job Description

  • To carry out financial reconciliation in-line with monthly Finance payment/reconciliation cycles for all transactions coming via Payment Gateways (PG) and/or Bank acquirers
  • Work with the business functions to maintain the payments pipeline, managing day-to-day responsibilities such as monitoring & researching the cause of payment declines, daily reconciling of payment processing statements for high volume transactions and monthly assessments of payment card fees
  • Analyze daily and monthly reporting to present to various areas of the business and to implement business strategies & continually focus on interchange and process optimization
  • Develop & document systems, operations processes and reporting flows for large-scale business purposes
  • Be an internal SME in ecommerce payments processing to assist in solving daily payments issues creatively and effectively
  • Partner with Product and Technical teams to solve problems, identify trends and opportunities for payments and payment channel integration optimization and implement cost savings initiatives
  • Partner with Finance, Legal, Compliance, Marketing, and other business teams to ensure optimal payment acceptance practices
  • Participate in regionally or locally driven initiatives for process improvements relating to payment channel reconciliation
  • Track, analyze, influence, and communicate key metrics to influence decisions and new payments initiatives
  • Inform, influence, support, and execute initiatives focused on reducing payment costs and redundancies.
  • Other ad-hoc tasks as required by the Business

Requirements

  • At least 1-3 years working experience
  • Analytical and strong attention to detail required
  • Strong critical and problem-solving skills
  • Experience working within a technology organization
  • Intermediate Excel skills with knowledge of SQL and Power Query (plus).
  • Familiar with multiple payment channels and concept of MDR (Merchant Discount Rate)
  • Excel (Vlookup and Pivot table) is a must, SQL good to have
  • Previous experience in payments good to have
  • Experience in fintech, banking or finance background good to have
  • Proactive, energetic, fast pace, meticulous
  • Smart, self-learning and resourceful

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