Payroll Specialist, SEA

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction

The Payroll Specialist is responsible for supporting end-to-end payroll processing with accuracy, timeliness, and compliance. This role works closely with internal HR teams and external payroll vendors to ensure employees are paid correctly and statutory requirements are met. The role is suitable for a payroll professional with minimally 3 years of hands-on payroll experience who is looking to deepen regional payroll exposure and process ownership.

In this Role, you’ll get to

• Monitor payroll deadlines and support end-to-end monthly payroll processing for assigned countries within SEA region.
• Serve as an independent checker for payroll processes and outputs to ensure accuracy, compliance, and adherence to control frameworks.
• Collaborate with local HR and internal stakeholders to support payroll related matters.
• Coordinate with payroll vendors to resolve payroll discrepancies and employee queries.
• Support process improvement initiatives to streamline payroll operations to enhance efficiency and standardize best practices.
• Serve as the Absence Partner, contributing to HR operational excellence by managing employee time and attendance records and ensuring accurate integration of absence data into payroll calculations.
• Review and reconcile overtime, absence-related entries such as annual leave and unpaid leave before payroll processing.

What you'll Need to Succeed

• Minimum of 3 years experience in relevant role, can manage payroll independently. Experience with regional payroll and Payroll Operations Excellence will be an advantage.
• Bachelor's degree in Human Resources, Finance, Accounting, or related fields.
• Solid understanding of payroll processes and statutory deductions.
• High attention to detail and strong sense of accountability.
• Excellent analytical and problem-solving skills, with a proven ability to investigate and resolve complex payroll discrepancies. 
• Proactive with a continuous improvement mindset; able to work under pressure in a fast-paced environment and manage multiple tasks effectively.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!