Portfolio Manager

Job Summary

The job holder is responsible in building a strong relationship with a portfolio of clients to understand their needs and provide tailored financial solutions and actively in identifying the opportunities to deepen relationship.

• Manage and constantly touch base with a portfolio of approximately 200 portfolio client relationships to build rapport
• Identify cross sell opportunities and referrals from this portfolio of customers
• Monitor the portfolio and act on areas of weakness to protect the interest of the Bank.
• Ensure that there you abide strictly within the code of conduct expected of you within the bank, and demonstrate alignment with the values of the bank.
• Support your colleagues to jointly strive to grow the business to outperform as a team.
  
  

Skills And Experience

• Customer Experience Management
• Portfolio Management
• Account Management
  
  

Qualifications

• Minimum education of degree in any discipline (preferably banking & finance)
• With minimum 3 years’ experience in banking (preferably in product management/ retail banking)
• Good command in English
• Good customer service skills and tele sales experience
• Familiar with customer due diligence processes including Foreign Account Tax Compliance Act & Common Reporting Standard adherence.
• Familiar with the various products offered in Business Banking
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.