Professional, Facilities Management

As an Facilities Manager for an industrial portfolio, your role encompasses both hard and soft services. Here are some key responsibilities you may have in this position:

Hard Services Management:

Oversee maintenance and repairs of industrial facilities, including mechanical, electrical, plumbing, and structural systems.

Collaborate with contractors and suppliers to ensure high-quality service delivery.

Conduct regular inspections and implement preventive maintenance programs.

Manage building automation and energy management systems.

Coordinate with the Health and Safety team to ensure compliance with regulations.

Soft Services Management:

Manage day-to-day operations of soft services, such as cleaning, waste management, landscaping, and pest control.

Source and manage service providers to ensure they meet quality standards.

Develop and implement cleaning schedules and standards.

Monitor and track service levels, identify areas for improvement, and implement corrective actions.

Manage office services, including reception, mailroom, and security services.

Relationship Management:

Build and maintain strong relationships with tenants and stakeholders.

Collaborate with internal teams, such as leasing, project management, and finance, to meet tenant needs.

Address tenant requests and resolve issues promptly.

Conduct regular meetings with tenants to gauge satisfaction levels and identify potential improvements.

Maintain open communication channels with all stakeholders.

Budgeting and Financial Management:

Assist in budget preparation and monitor expenses within approved budgets.

Review and process invoices, ensuring accuracy and adherence to agreed terms.

Develop cost-saving initiatives without compromising service quality.

Monitor and report on financial performance, highlighting any deviations or trends.

Emergency Preparedness and Business Continuity:

Establish and maintain emergency response plans for industrial facilities.

Conduct regular drills and train employees on emergency procedures.

Coordinate with external agencies and first responders for emergency preparedness.

Develop and implement business continuity plans to minimize disruptions.

Sustainability Initiatives:

Identify opportunities to improve energy efficiency and sustainability within the industrial portfolio.

Stay updated on industry trends and best practices related to sustainable facilities management.