QA Supervisor, Sales Coordinator

Job Description

QA Supervisor (RM3500 - RM4000)
Monitor Product Quality
Ensure products meet specified requirements and quality standards.
Inspect products during the production process and before final release.

Manage the QA Team
Supervise and guide QA Inspectors and QA Technicians.
Prepare work schedules and assign daily tasks.

Conduct Quality Audits
Perform internal quality audits.
Ensure compliance with SOPs, GMP, ISO standards, and other applicable requirements.

Handle Customer Complaints
Investigate quality issues reported by customers.
Implement corrective and preventive actions (CAPA).

Prepare Quality Reports
Generate daily, weekly, and monthly quality performance reports.
Analyze defect data and quality trends.

Investigate Quality Issues
Identify root causes using tools such as 5 Why Analysis, Fishbone Diagram, and Root Cause Analysis (RCA).
Work closely with Production and Engineering teams to implement solutions.

Training and Quality Awareness
Conduct quality-related training for employees.
Ensure all employees understand quality requirements and procedures.

Sales Coordinator (RM2200)
Sales Order Management
Process customer orders accurately and efficiently.
Monitor order status and ensure timely delivery.

Customer Support
Respond to customer inquiries and provide product or service information.
Handle customer complaints and coordinate solutions with relevant departments.

Sales Administration
Prepare quotations, work order and sales reports.
Maintain accurate customer and sales records.

Documentation and Record Keeping
Maintain proper filing of sales documents and customer records.
Ensure all sales transactions comply with company procedures

Job Details

Job Info & Requirement
Contract Type Full-time
Job Type Non-Executive
Experience Level 1-3 years
Job Categories Sales
Minimum Education Required Diploma
Language Required English, Bahasa Malaysia
Nationality Preferred Malaysians Only
Gender Preferred All Genders
Own Transport None
Salary & Other benefits
Salary RM 2,200 to RM 4,000 per month