Retail Development Manager

Key Responsibilities

• Conduct on-site coaching and leadership assessments for RMs and AMs
• Provide guidance on strategic decision-making, people management, and integrity standards
• Observe leadership behaviour during store visits and regional operations
• Identify gaps in leadership effectiveness and recommend corrective development actions
• Collaborate with HR and Training Unit on leadership development programs
  
  

Requirements

• Bachelor’s degree in Business Administration, Retail Management, or related field.
• Minimum 5–7 years of experience in retail operations or leadership coaching, preferably with exposure to senior management coaching.
• Expertise in leadership coaching and assessment for senior management (RM/AM).
• Strong strategic thinking and people management skills.
• Ability to identify leadership gaps and recommend actionable development plans.
• Collaborative skills to work with HR and Training Unit on leadership programs.
• Confident, persuasive, and able to coach senior leaders effectively.
• High integrity and professionalism.
• Analytical and observant in assessing leadership behaviours.
  
  

MR D.I.Y. is a home-grown enterprise with over 1,300 stores across Malaysia and Brunei. The home improvement retailer has dedicated to make a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide and online at mrdiy.com.my

All MR. D.I.Y. stores are managed directly and the retailer often works in collaboration with owners of shopfront properties or owners of malls. MR. D.I.Y. stores offer a wide selection of SKUs across five major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising toys, car accessories, jewellery, cosmetics, food and beverage items, as well as health and personal care).

The Company strives to put its customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality and value-for-money, holding true to the Company’s motto of “Always Low Prices”.