Retail Sales Executive

Malabar Gold & Diamonds


Date: 2 weeks ago
City: Klang
Contract type: Full time
  • Receive the customer and engage with the customer to understand the customer’s requirement.
  • Introduce various product offering to the customers and facilitate customer buying decision.
  • Prepare the estimate of the products selected and completing the sales transaction.
  • Achieve category wise sales target for the allocated section.
  • Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
  • Monitor the stock in the section and ensure adequate stock for sales.
  • Report the sold sock in the section for reordering to the sales manager for timely stock replenishment.
  • Monitor the dead stock and liaison with the store manager to minimise the same.
  • Responsible for proper and attractive display of the products at the appropriate counter following hygienic standards.
  • Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the

superiors about any potential theft.

  • Understand the queries and complaints from the customer and address with right solution.
  • Provide support to the marketing team for potential customer visits and exhibitions.
  • Identify potential customers and referring them to the store.
  • Adhere to cost saving practices undertaken in the store.
  • Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.

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