Sales Executive

Hilton


Date: 2 weeks ago
City: Malacca
Contract type: Full time
Job Description

You are responsible for selling hotel rooms, event spaces, and other services to potential customers. This role involves identifying and prospecting potential clients, making sales pitches, and closing deals to maximize revenue. As a Sales Executive, you’re not just supporting sales operations and lead generation to help drive new business – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

  • Perform daily sales operations: Provide administrative support including data entry, invoice distribution, Salesforce activity tracking, and recordkeeping to ensure efficient team operations
  • Support sales documentation and reporting: Assist with preparing contracts, proposals, RFP responses, client call summaries, and booking and loyalty reports
  • Generate and qualify new business leads: Research, identify, and evaluate unmanaged and prospect accounts to build and maintain a qualified pipeline
  • Build collaborative relationships: Partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls for unmanaged accounts, and deliver tailored solutions
  • Assist with special projects and events: Support departmental initiatives, customer engagement activities, and participation in meetings and conferences as needed

Qualifications

  • Diploma or degree in Hospitality, Business, or related field
  • Minimum 1 year of experience in hotel sales preferred
  • Strong communication and interpersonal skills
  • Ability to build and maintain client relationships
  • Basic understanding of sales processes and revenue generation
  • Proficient in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
  • Self-motivated, goal-oriented, and able to work in a fast-paced environment

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