Sales Manager (175430)

‘Find your Shangri-La at Shangri-La Rasa Ria, Kota Kinabalu.’ We do not merely work—we weave joy and wonder into the everyday. We invest deeply in our people, supporting them as they pursue their passions while creating moments of joy for our guests, all wrapped in the care of our growing Shangri-La family.

At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.

As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.

Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection and joy to nature, purpose, and community.

Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments of joy for our guests and joy of growth for our people.

We are seeking a dynamic and results-driven Sales Manager for our Sales & Marketing Division to lead our efforts in capturing and growing our key market segment.

Job Summary

Develop and implement sales strategies to achieve revenue targets from the key market.
Build and maintain relationships with key accounts, travel agencies, tour operators, and corporate clients.
Conduct market research and competitor analysis to identify trends and opportunities.
Collaborate with the marketing team to create promotional campaigns tailored to the key market.
Organize and participate in sales trips, trade shows, and networking events.
Manage the contracting process, including rate negotiations and group bookings.
Provide regular sales reports and market insights to senior management.

Requirements

Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
Proven experience in hotel sales, with a focus on key markets.
Strong understanding of key market travel patterns, digital platforms and cultural preferences.
Excellent communication and negotiation skills.
Proficiency in English is required. Additional language is added advantage.
Willingness to travel for sales trips and trade shows.

Interested candidates may apply and attach their Curriculum Vitae before 16 July 2026.