Sales Service Executive (Flavour)

Job responsibilities:

1. Sample Management & Lab Coordination:

• Support preparation of samples for submission to customers/distributors within stipulated deadlines.

• Maintain and record keeping on library samples stock and provide monthly stock updates to the Account Manager.

• Coordinate with internal labs for sample replenishment and maintain optimal stock thresholds.

2. Customer Service & Sales Support

• Assist with customer’s regulatory compliance requests by coordinating with the compliance team.

• Coordinate product registrations and support import market requirements and customs-related matters.

• Provide administrative backup to Account Manager during field sales operations to optimize client-facing time.

• Support any new launches of market products and input new product information into the database.

3. Office admin

• Arrange and courier the market samples within the required deadlines.

• Coordinate and handle travel arrangements for visitors, including accommodations, transportation and etc.

• Oversee office administration tasks, including utility tracking, office supplies management and vendor management.

Job Requirements:

• Possess 5 years of relevant experience in sales support

• Collaborative team player with a proactive mindset and strong problem-solving abilities

• Excellent communication and interpersonal skills with a customer-centric approach

• Ability to adapt to fast-paced changing business needs

• Able to work independently with a positive attitude and strong sense of responsibility