Senior AML Investigations Specialist

Get To Know Our Team

Neo Services Sdn. Bhd. is a newly setup Shared Service Center, a 100% subsidiary of GXS Bank Pte. Ltd. based in Singapore - the Grab-led Digital Bank approved by MAS to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises. We are driven by our shared purpose and passion to bring positive transformation to the banking industry.

Get To Know The Role

We’re looking for an AML Investigations Senior Specialist. He/she will work with the Financial Crime Intelligence and Investigations (FCII) Team and play an important role in executing the AML Transaction Monitoring and Investigations processes. The individual will take on day-to-day AML investigation of system-generated cases. The incumbent may be deployed for shift work to support 24x7 coverage.

To excel in the role, the candidate should have in-depth understanding of the requirements prescribed by local laws & regulations and an innate desire to continuously raise the bar.

The Day-to-day Activities

• Manage the workload through assigning, and, re-assigning as necessary, of system-generated cases to the team for investigation.
• Provide guidance to team members on case assessment and the handling of outbound requests for information.
• Perform risk-based investigations on AML cases generated by the monitoring system.
• Send outbound requests for information and track these to conclusion to facilitate case disposition.
• Escalate cases to Singapore team when potential ML/TF concerns are identified.
• Ensure cases are closed or escalated within stipulated SLA.
• Proactively escalate any issues identified in the course of work, including but not limited to issues with alerts, typologies or TM system.
• Conduct process-related trainings to new members of the team.
• Perform other ad-hoc duties as and when assigned.
  
  

The Must Haves

• Preferably Bachelor’s Degree or equivalent in any discipline. Diploma with relevant experience will be considered.
• Minimum of 5 years' experience in AML/CFT roles in a Regulated Financial Institution
• Familiar with MAS 626 and regulatory developments in digital payments industry
• Excellent communicator, able to bring across a clear message and rationale to stakeholders in a professional manner. Explain facts, practices, and policies to parties where there may be skepticism or reluctance to agree.
• Familiar with transaction monitoring systems, different risk scenarios and performing UAT.
• Able to perform shift work including weekends and public holidays when required.
  
  

Good To Have

• Additional areas of expertise in AML functions such as Sanctions, Name & Payment Screening and Customer Due Diligence. Experience in Fraud Investigation will also be a bonus.