Senior Analyst, Business Process Management

About CMA CGM FICOM (Finance Corporate Office Malaysia)

Located at Wisma Consplant 2, Subang Jaya, FICOM is the extended team of the Finance Corporate Division of the CMA CGM Group. It serves as the Finance Expertise Center, delivering non-transactional, value-added functions to support the Group’s transformation and drive financial performance for key stakeholders.

The FICOM team comprises over 180 local talents, all committed to realizing its vision of being an effective Business Partner to stakeholders and a preferred employer for finance professionals.

Brief Description

Reporting to the Assistant Manager of the Business Process Management team, your role will be crucial in defining and sustaining the finance processes of the CMA CGM Group.

Your mission involves drafting Finance Processes documentation in close collaboration with process owners and stakeholders. The goal is to formalize roles and responsibilities using the Business Process Management methodology. Additionally, you will identify process risks and controls, propose recommendations for any process enhancements.

This role requires analytical adaptability to understand finance processes within a global company. The processes span multiple contributors and decentralized organizations and systems.

Key Result Areas

• Ensure timely and effective delivery of all assigned tasks and management spot requests.
• Proactively communicate progress and challenges.
• Summarize complex operational information for decision-making.

Key Accountabilities/ Duties

Drafting Group finance process documentation

• Draft end-to-end process baselines to facilitate workshops with process owners and contributors to define the process scope.
• Understand the respective finance processes within the group (across different business units and multiple tools) and draft harmonized/standardized group finance processes.
• Create flowcharts displaying the sequence of finance activities using SAP Signavio.
• Communicate effectively with process owners and stakeholders, managing their expectations.
• Proactively report progress and key points to the reporting manager, Head of Department, and Head Office Process Governance, including challenges and opportunities.
• Continuously iterate process documentation as new information emerges.

Process improvement

• Continuously promote process improvements for quality and work efficiency.
• Actively participate in departmental process improvement projects.

Ad-hoc business activities

• Perform additional business activities as required

Qualifications

• Degree in Finance/Accounting or equivalent
• Minimum 4 years of proven experience in internal/external audit/finance process drafting
• Good verbal and written communication skills in English
• Background from a multinational corporation is an added advantage
• Solid understanding in finance terms and concepts
• Adaptability to complex organization and software environment
• Strong analytical skills - ability to summarise operational details
• Added value driven - solution oriented and proactive in problem solving